Privacy policy

1. Who is responsible

[Company legal name], [registered address], United Arab Emirates, registered under [registration number and register] (“Vyelta”, “we”, “us”), is responsible for your personal data (the “controller”).

For anything about your personal data, write to info@vyelta.com.

[Representative in the European Union, if required: name and address]

2. Visiting this website

You can read every page of vyelta.com without giving us any personal data. The website sets no cookies (see the Cookie policy).

• Delivery and protection. Like every website, ours receives technical data with each visit, such as your IP address and browser type. Our hosting provider, Cloudflare, uses it to deliver the pages and to protect the website from attacks. We do not keep it in our own records.
• Visitor statistics. We use Cloudflare Web Analytics to see how many visits each page receives, where visitors come from, and general information such as country, browser type and page speed. It uses no cookies or similar technologies, and it does not identify or follow individual visitors.

Legal basis: our legitimate interest in running a secure website and understanding which pages are useful.

3. The forms on this website

Request a free 90-day evaluation

We collect your full name, work email address, company or organization, role, organization size, country, phone number (if you give one), what you want to evaluate, the type of evaluation, your reason for an on-premises evaluation (if you choose one), and your choices on the two tick boxes.

We use this to review your request, decide whether we can offer an evaluation, set up your copy and contact you about it. Legal basis: steps you ask us to take before entering into an agreement with you (the evaluation), and our legitimate interest in offering evaluations to professionals.

News from Vyelta. If you tick the box, we may send you occasional news about Vyelta. Legal basis: your consent. You can withdraw it at any time by writing to info@vyelta.com or using the link in any news email.

Contact form

We collect your name, email address, the topic and your message, and use them only to answer you. Legal basis: our legitimate interest in answering the people who write to us. You receive no automatic email from us; we answer by hand.

Protection against misuse

Both forms use Cloudflare Turnstile, a security check that tells people apart from automated programs, usually without a puzzle. To do this it processes technical data such as your IP address and browser details. To limit repeated sending, our website also keeps a one-way, scrambled code made from your connection’s address (not the address itself), which is deleted together with your request or message. Legal basis: our legitimate interest in protecting the forms from spam and abuse.

4. During a free evaluation

If we offer you a hosted evaluation, we create your own private copy of Vyelta. The Evaluation license terms describe it in full. In short:

• We hold your name and email address, the username you choose, and how much each user uses the copy (the days of use and active hours, not what you do). Passwords are stored only as one-way hashes; we cannot read them.
• We use these only to run the evaluation, to contact you about it and to understand how Vyelta is used.
• What you enter in your copy stays yours. Please enter example or fictitious data only. We do not look at it unless you ask us to, for example to help with a problem.
• Your copy signs you in with a cookie that is needed for it to work. It records no IP addresses and uses no analytics or tracking.

Legal basis: the agreement under the Evaluation license terms, and our legitimate interest in improving Vyelta.

5. Who receives your data

We use a small number of service providers, who process data only on our instructions:

We tell you the names of these providers on request. We may also disclose data where the law requires it, for example to a court or authority.

6. Transfers outside your country

Some providers are based in the United States, and Vyelta is based in the United Arab Emirates. Where personal data leaves the European Economic Area or the UAE, we protect it as the law requires, for example with the European Commission’s standard contractual clauses or the provider’s certification under the EU-U.S. Data Privacy Framework. [to be confirmed per provider, and the basis for transfers to the UAE]. You can ask us for a copy of these safeguards.

7. How long we keep it

• Contact messages: 12 months after they arrive, then deleted automatically.
• Evaluation requests: 24 months after they arrive, then deleted automatically. If you become a customer, we keep what we need for that relationship for as long as it lasts and the law requires.
• We delete the related emails in our inbox on the same schedule.
• A hosted evaluation copy: until it ends or you ask us to delete it. A copy not used for 30 days is removed. Its final backup is kept for 90 days, then deleted; encrypted backup copies are erased within about three months at most.
• News from Vyelta: until you withdraw your consent.

8. Your rights

You have the right to:

• see the personal data we hold about you and get a copy of it;
• have it corrected or completed;
• have it deleted;
• have its use restricted, or object to its use, including at any time to direct marketing;
• receive it in a common format, or have it sent to someone else;
• withdraw a consent at any time, without affecting what was done before.

Write to info@vyelta.com. We answer within one month. We may ask you to confirm your identity first. These rights apply under the EU General Data Protection Regulation (GDPR) and [the applicable UAE data protection law]; some have limits set by law.

You may also complain to a data protection authority, in particular in the country where you live or work, or to [the competent UAE authority]. We would appreciate the chance to resolve your concern first.

9. Security

Every connection to this website and to our hosted copies is encrypted (HTTPS). Access to stored data is limited to the people who need it to handle your request. Passwords in Vyelta are stored only as one-way hashes.

10. Other points

• We make no decisions about you by automated means alone, and we do not build profiles of you.
• This website and our evaluations are for professionals. They are not meant for anyone under 18.
• Providing your data is voluntary. Without the details marked as required on a form, we cannot handle your request.

11. Changes to this policy

We will update this policy when our practices change, and show the date of the latest version at the top. If a change affects you significantly, we will tell you before it applies.